Privacy Policy for Phoenix II

Effective date: 16 June 2025

Introduction

Qube EPoS Ltd ("we", "us", or "our") operates the mobile application Phoenix II ("the App") available on the Google Play Store. This Privacy Policy explains how we collect, use, and protect your personal information when you use our App.

1. Information We Collect

a. Information You Provide

- Name

- Email address

- Business or location details (if relevant to app use)

- Feedback, support messages, or contact form entries

b. Automatically Collected Information

- Device information (e.g. model, OS version)

- Log data, usage statistics, and performance info

- IP address and general location data

- Crash diagnostics and error reporting

c. Third-Party Services

·       - We may integrate third-party services such as Google Analytics, Firebase, or others. These tools collect data under their own privacy policies to help us analyse usage and improve the App.

2. How We Use Your Information

- Provide, operate, and improve the App

- Respond to support and feedback requests

- Monitor performance and ensure technical functionality

- Comply with applicable laws and regulations

3. Sharing Your Information

- Service providers under contract (e.g. analytics, hosting)

- Legal authorities when required by law

- Successors in the event of a business transfer or merger

4. Data Security

We apply appropriate security measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

Depending on your location (e.g. UK or EU), you may have rights to:
- Access, correct, or delete your personal data
- Object to or restrict how we process your information
- Withdraw consent where applicable
 
To exercise these rights, contact us at: support@qube-epos.com

6. Children's Privacy

Phoenix II is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such data, please let us know so we can remove it.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted within the App or on our website, with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:
 
Qube EPOS Ltd
Channel Court Business Centre
8 Hill Road
Clevedon
North Somerset
BS21 7NE
📞 0117 970 5000
📧 support@qube-epos.com
🌐 https://www.qube-epos.co.uk